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Connector Improvement: Make all schemas / tables optional to sync in Zendesk Support

Answered
Alyssa Campbell User

Hello,

I would like to request that users are able to select only the tables they want to sync in the Zendesk Support connector. Right now there are 10+ required tables to sync, which significantly increases data use, storage and MAR if a user only wants to sync 1-2 tables. Right now, if I want to sync just 3 tables, I am required to sync for example all these other tables, such as those below. I request to make these, or as many as possible, optional to NOT sync.

Thank you.

 

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Comments

2 comments

Date Votes
  • Official comment
    Sadie Martin Fivetranner

    Hi Alyssa,

    Sadie from the PM team here. Thanks for submitting this request. Do you mind sharing which tables in particular you're not interested in syncing? There are different reasons for why we do not always allow table de-selection, including referential integrity and/or cases where we split data from one endpoint out into multiple tables. However, I will check with our team on this and see what the options are. Knowing which tables you don't need would help to evaluate those options and see whether this is something we can add to our backlog.

    Best,

    Sadie

  • Brian Greenberg User

    Agreed!