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Connector Improvement: Do not sync during known outage windows

Paul Sterk User

Problem:  many of our sources have published, known outage windows.  The Fivetran Connector is unaware of these and thus throws error messages usually with an 'invalid credential' message.  These error messages are false positives and could lead to monitoring fatigue.

Proposal: add an option to schedule outage windows whereupon the Connector will not attempt to sync.  After the window is over, the Connector syncs as before. 

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Date Votes
  • Lyndsey User

    Hi Paul, thanks for the feedback! This is something that we are aware of and working on so that we can handle this more consistently across services. 

    We plan address this (and other transient issues) by rescheduling the connector automatically, rather than throwing a false positive as you mention. This is being rolled out by a number of services now and you should hopefully start to see the impact of this change by July this year.