Connector Improvement: Chargebee 1.0 Connector - Scheduled Changes / Cancellations
Not planned
There is some data in the scheduled Cancellation / Changes area of a Chargebee subscription that is not available in the database. For example, the below subscription has a cancellation date in the future with a cancelation reason of 'Lack of Product Features'. However the cancellation reason only populates onto the subscription once it has been cancelled.
It would be useful to see the data behind the scheduled cancellation / changes area (where the data does not exist as part of the renewal estimate / renewal estimate invoice line item).
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Official comment
Hi,
A late update on this one - the source has confirmed that it won’t be able to retrieve the cancel code reason for future cancellation dates.
If the APIs are updated, we will plan to add this support in the future.
Regards,
Unni
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