When my Google SAML Certificate Expire, I had issues creating a support ticket to allow us to update the Google SAML Certificate.

Essentially, I needed to Login through Google to submit a support request, but then my Google SAML Certificate expire hence I could never create a support ticket.

I ended up sending an email to our CSM to help them create a support ticket to fix this issue.

Is it possible for creating Fivetran Support Request tickets, it doesn't require using SAML so we can actually create the support ticket in the event that this happens?