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Connector Improvement: Ada added new fields

Completed
Dina Elgendy User

Hi Team,

Ada added 3 new fields to their conversation object available via their API.
The fields are automated_resolution_classification , automated_resolution_classification_reason , and inquiry_summary.

We currently use Fivetran to get Ada data and We would like to have these synced in via the connector to aid in recreating reported metrics inside of ADA in our data warehouse environment.

Here's the documentation.

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Comments

1 comment

Date Votes
  • Official comment
    Sanjeevv Maniram T Fivetranner

    Hi Dina,

    We are glad to inform you that Fivetran has implemented all these three fields in Ada connector as suggested. Please take a look and let us know if you have any questions/concerns.