Skip to main content
Docs
Feature Requests Onboarding Trust Center Status Page

Community

Connector Improvement: Float to Snowflake: Time-off Table

Answered
Luiz Barboza User
 
 
Bora
Hi Luiz,
 
Thanks for granting us access. 
 
I have taken a look, and we are indeed missing some records. The records we cannot fetch are the future time-offs because we set a present-day start and end date in our requests for incremental updates on the data.
 
It is similar to what you are experiencing for the Task table as well in ticket #175514.
 
I have reported this to our Engineers and am currently waiting for their response. Let me reach out to you as soon as I hear back. 
 
Please feel free to let me know if you have any questions.
 
Thank you for your patience.

Best,
Mriganka Bora || Customer Support Engineer I
My working Hours: 11:30 AM  to 8:30 PM (UTC)
To get the current status of Fivetran platform, please subscribe to http://status.fivetran.com

Get immediate support for common issues with our Fivetran documentation

  •  
    Fivetran System User

    Luiz Barboza (luiz@blueorange.digital) approved access to your connector, float, and group, BlossomDataWarehouse, for 21 days.

    Get immediate support for common issues with our Fivetran documentation

    •  
    Hi Luiz,
     
    Greetings from Fivetran Support. My name is Mriganka, and I will be working with you on this ticket.
     
    I understand that you have been missing records from the timeoff report in the data replicated via Fivetran, and these belong to 25-12-2023.
     
    We deeply regret the inconvenience caused here and would want to get to the root of this as quickly as possible.
     
    Can you please grant us access to the data so we can expedite the troubleshooting?
     

    Fivetran needs access to your data to resolve your case. Access will expire automatically after 21 days, or you can revoke access at any time.

    We need access to: connector_type_float_lite connector Float and destination BlossomDataWarehouse.

    Make sure that a user with Edit permission on Float and BlossomDataWarehouse authorizes our access request.

    Grant Fivetran access


    Feel free to let me know if you have any questions/concerns.

    Best,
    Mriganka Bora || Customer Support Engineer I
    My working Hours: 11:30 AM  to 8:30 PM (UTC)
    To get the current status of Fivetran platform, please subscribe to http://status.fivetran.com

    Get immediate support for common issues with our Fivetran documentation

    •  

    Hi,

    There are several time-off records missing on the Snowflake tables replicated from Float. Based on the Float API it is possible to see a significant number of records that are not there. For instance, all the 25-dec were not replicated.

Please sign in to leave a comment.

Comments

1 comment

Date Votes
  • Official comment
    Sanjeevv Maniram T Fivetranner

    Hi Luiz,

    Thank you for your patience and for granting us access to your data. I'm pleased to inform you that the feature request for the Float to Snowflake connector improvement concerning the Time-off table has been completed. If you have any further questions or need assistance, please feel free to reach out.

    Best regards,  
    Sanjeevv Maniram