Connector Improvement: Sendgrid: Filter events to trip First Open event
AnsweredIf you are using a tracking pixel on emails, then Sendgrid generates an Open event every time the email is read or accessed by the end user. This is just a by product of how tracking pixels work and have been implemented in Sendgrid. However, from a Fivetran users perspective, a single email can generate very many event, that all count against MAR.
Sendgrid talk about Unique Opened vs Opened events on their site - https://docs.sendgrid.com/glossary/opens
and the types of events
https://sendgrid.com/blog/the-nine-events-of-email/
The request is to see if there is a way to just capture the first Open event and sent that to the connector rather than send all Open events to the connector. Maybe this could be an option as part of the connector setup.
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Official comment
Hi Mark,
As of now we don't have have the ability to pre-filter the data, but this could be something that we could explore in the future if we see a significant demand for it.
Frank
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