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7 comments

Date Votes
  • Official comment
    Sadie Martin Fivetranner

    Hi all,

    Sadie from the Product team here. Thanks for expressing your interest in Returns. This is valuable information that we'd like to add to the connector, but unfortunately we haven't been able to prioritize it yet due to other requests that are in higher demand. Therefore, it's in our backlog, but we don't have a timeline yet. We'll be sure to keep you updated here. We'll also keep our eyes out for additional upvotes and comments to monitor demand.

    Best,

    Sadie

  • Iana Daniel User

    Indeed, very much needed. We are also interested to have the info about return reasons.

  • Brands Analytics User

    It would be very helpful, we need to track the amount we allocate in returns every week/month.

  • kaleb bataran User

    We need this!!!

  • Robby Sabdono User

    We need this feature, our users think there are discrepancies in the Fivetran data since this intermediary data is missing from Fivetran ERD.

    The case is when a return is in progress, the process already taken place in the Shopify reports, but we cannot see this anywhere in the Fivetran data. The data will be updated only after the returns are resolved/refunded/closed (in the refund table).

    We can't comprehensively compare daily data from Fivetran with the Shopify reports.

  • Johannes Trum User

    We need this feature too!

  • Kathy (Qiuye) Liu User

    We would like to see the detailed data on returned items.