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Connector Improvement: Sprout Social include messages API

Planned
Tyler Arnold User
  • Edited

We have a business requirement to pull all messages from sprout social to identify volume, contact drivers, response times in social media channels to identify the right staffing & initiatives. This data is retrievable from the messages endpoint (https://api.sproutsocial.com/docs/#messages-endpoint).

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Comments

4 comments

Date Votes
  • Official comment
    Vishal Ray User

    Hi Tyler and Bugrahan,

    We have started rolling out this new tables to Sprout.

    You should be able to see the "message" table in your schema.

    Let me know if you face any issues.

     

    Thank You,

    Vishal

  • C Maheshwar Rao User

    Hi there, Mahesh from Product team here.

    Thank you for submitting this feature request. I'm happy to report that we're currently working on making this table available. Stay tuned here for updates and comms on when the table will become available.

    Best,
    Mahesh

  • Bugrahan Yavuz User

    We would also like to see the total messages received and actioned upon in Sprout. This data will help us in monitoring the volume of messages we receive in Sprout. Please let us know with an ETA

  • Bugrahan Yavuz User

    Hi, how do we get status updates on this work other than following your RSS feed, the chrome add-on for which is disabled by my organization.