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Connector Improvement: Please add support for video call data ('RCV module') to the Ringcentral connector

Answered
Ward Williams User

Please add support for video call data ('RCV module') to the Ringcentral connector. This is so that our company can get Ringcentral data on video calls like duration, # of calls etc, akin to the data for call_type = 'Voice'. (Per Fivetran support, the 'RCM' module is the only Ringcentral one supported currently, and video calls are in the RCV module. Please add support for that!)

Thanks!

Ward Williams, Nuwest Group

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  • Official comment
    Vignesh Rengaraj Fivetranner

    Hi Ward,

    Thanks for the request and for detailing your use case. Could you also share the API documentation for the video call data you want to sync?

    Thanks,
    Vignesh