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Connector Improvement: Tik Tok Ads return all statuses

Completed
Mark Yeaman User

All reports should provide all statuses so that deleted entities are returned.  This is especially important for deleted ads that had delivery (imps, clicks, cost) and/or attribution.  The current custom auction ad level report will not roll up to the total campaign report in some cases without this feature update.

Specifically, the report AUCTION_BASIC_AD_REPORT configured for the connector is not making a request to the TikTok API with ad_status set to STATUS_ALL. This is resulting in a report that does not included deleted ads and results in missing records in your warehouse.

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Comments

6 comments

Date Votes
  • Official comment
    Lucas Alexander Fivetranner

    Hi all,

    Luke from the Product team here! Thanks for submitting, commenting on, and upvoting this feature request. 

    We've updated our connector to use the STATUS_ALL filtering option. Now all basic reports include records with status Deleted. You can read more in our release notes here.

    Let us know if you have any questions.

    Cheers,
    Luke

  • Brett Trani User

    Definitely second this one, the Tiktok ads connector is not accurate compared to the platform reports without this update.

  • Shivaprasad Mogili Fivetranner

    Hi Mark - thanks for submitting this request. I agree that this could be valuable information to include in the reports. I'll add it to our backlog, however, I don't have a timeline for when this could be completed at this time. We'll update this ticket when we are close to having support for deleted ads included. 

    More upvotes on this request will help increase the priority for this feature request. 

    Thanks,

    Shiva

  • Jason Sealy User
    • Edited

    I agree, this would be a beneficial improvement overall for the TikTok Ads connector. This is critical to reporting accuracy.

  • Mark Yeaman User

    Any news to share on this?

  • C Maheshwar Rao Fivetranner

    Hi there, Mahesh from Product team here.

    Thank you for submitting this feature request. I'm happy to report that we're currently working on making this feature available. Stay tuned here for updates on when the feature will become available.

    Best,
    Mahesh