Connector Improvement: Intercom - Agent Productivity
CompletedFivetran has existing intercom connector which gets conversation data of agents has been really helpful for reporting. Addition to that, Intercom has agent activity logs which are being stored in one of their API. I was wondering if Fivetran can add it the existing schema for Agent productivity metrics like what time they login/log out, their statuses etc.
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Official comment
Hi all,
This data is available in the ADMIN_ACTIVITY_LOG table.
Best,
Sadie
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