Connector Improvement: Webhook Limits
Hello,
We have been hitting the webhook limit with one of the Fivetran connectors. Is it possible to look into increasing it for us?
More details in case 142766.
Thank you.
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Official comment
Hi Iva,
Thank you for filing this request. I just reviewed the Support Ticket you referenced 142766.
It looks like you were using our Freshdesk connector and were running into issues with the number of webhooks that Freshdesk had allocated to your account. There are options to upgrade the number of webhooks available to your account from Freshdesk however this could get expensive.The action for us here is to explore if there are other ways we can structure the connector to use fewer Webhook while handling the case where we do encounter these limits more elegantly.
We'll take a look,Thank you
Alison
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