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Connector Improvement: Twilio Programmable Video/Chat/Voice

Aleix Cubel User

It would be great for your Twilio connector to have access to these features (Programmable Video/Chat/Voice) since they represent great part of the usage for this tool.

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2 comments

Date Votes
  • Official comment
    Anna User

    Hi Aleix Cubel, thanks for your request! I'd like to understand the use case better– what types of questions are you unable to answer at the moment? How would you link the video, chat, and voice data to your current usage of the Twilio data? I'll continue to monitor this ticket for feedback that will help us prioritize this feature.

  • Aleix Cubel User

    Hi there, Anna.

    First of all, thanks for coming back!

    We are using the programmable Video/Chat for business purposes related to e-health consultations, and therefore we have operational metrics we are in interested in (video/chat duration, first and last message sent, among others).

    Since these features are not covered in your connector, but to us represent an important part of our business, we'd like to see it - whenever possible - in your connector, since it would save us a lot of time and effort.

    Thanks again!