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Connector Improvement: Sync Domains field from Organizations object in Zendesk

Answered
Marty Chang User

Would it be possible for Fivetran to sync the standard Domains field from organizations in Zendesk? This is a critical data element and something we need to be able to identify potential disruptions to ticket routing and discrepancies across systems. See screenshot below for the field in question.

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  • Official comment
    Ray User

    Hi Marty,

    In Zendesk, an organization can have multiple domains. What we've done in our ERD is break out organization domains into their own table, domain_name, which includes an organization id to map back to the organization.

    Please take a look and let me know if that serves your need!

    All the best,

    Ray Harris
    Product Manager, Sales & Customer Success Analytics

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