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New Connector: ProductBoard

Not planned

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9 comments

  • Official comment
    Sam User

    Hi Mark, Sam from the Product Team here - thanks for submitting this request! Unfortunately, we don't have this planned at this time. I would like to know, what insights are you looking to obtain when pulling this data into your data warehouse? In the meantime, we will continue to collect customer demand to justify the commitment to support & maintain a high-quality Fivetran connector. Every upvote on this request increases the case to build it.

    +1 on this request. My Customer Success team would love to be able to see product roadmap & feature request data in our BI tool. We have dashboards built that we leverage during customer conversations & EBR's where this data would be helpful in seeing the full picture.

    Same as Mark and Gary, we would love to see a PB connector. 

    @Sam, our use case: in the customer 360° view in our dashboard, we would like to see the feature that our client requested (PB Insights).

    Thanks

    Hello, the API of Productboard changed a lot this year: https://developer.productboard.com/#section/Versioning-and-compatibility/Changelog (public release in May 2021, so after the last message from Fivetran in this thread).

    +1. we would use this customer 360° view in our dashboard and identifying metric around productboard usage

    +1, our CS team is looking for better reporting on what our customers have requested and how the request progress through the product stages. 

    We have our product ops team manually email fivetran features & notes export each week for a few things;

    • Load product feature request status for use in customer health models (i.e. important customer requested feature a year ago, nothing has happened, unhealthy indicator), as well as CSM and commercial leadership reporting on high priority customer requests
    • Management of productboard reporting - Make sure high priority customer/field requests are processed in a timely manner, and help CPO & Product ops hold VPs accountable for making sure there are complete roadmaps in the system

    Hi Fivetran team,

    Can we have an update on the status of this new connector, please?

    Several of your clients gave detailed use cases and demonstrate the interest to have it. Time for you to move on :) 

    Thanks

    Flo

    I too would like this. Would be extremely helpful.