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New Connector: Ring Central

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6 comments

  • Official comment

    Hi Joey and Siva,

    Thanks for submitting and upvoting this request! We don't have this planned at this time. We will continue to collect customer demand to justify the commitment to support & maintain a high-quality Fivetran connector. Every upvote on this request increases the case to build it.

    Which RingCentral products are you most interested in connecting with Fivetran?

    Hi Ray,

    We are interested in Ring Central Contact Center

    We (standard plan company) are interested in using Fivetran to pull information in regards to calls. 

    Specifically, we want to pull the data out of "Call-logs" for the whole company so we can build reporting on calling metrics (calls per day, inbounds, outbounds, etc.)

    API / Docs:
    https://developers.ringcentral.com/api-reference/Call-Log/readCompanyCallLog  

    Potentially, if we were able to set a Google Cloud Storage destination, we'd be interested in archiving our Call Recordings through Fivetran as well:
    https://developers.ringcentral.com/api-reference/Call-Recordings/readCallRecording

    Comparable connector and information from Singer Tap:
    https://github.com/fishtown-analytics/tap-ringcentral

    Is there any plan to add Ring Central?

    We're very interested in using a Fivetran connector for RingCentral. Are there any plans to?

    We are interested in getting call logs into BigQuery. In particular, we need to check how many rings it took for calls to a particular number to be picked up.

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