Connector Improvement: ServiceNow: Include ITAM (IT Asset Management) module
Completed
We need the ITAM module in ServiceNow added to the existing Fivetran connector. Our preference would be to utilize Fivetran for IT Asset management to support NIST requirements for our data platforms.
We have a pretty tight timeline and need to consider other vendor options for this specifically, so it would be good to know if this can be prioritized.
We do not have a specific set of data points with respect to the ITAM module, but would assume that all available data from this ServiceNow module would be in play.
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Hi Peter, thanks for your request. Are you still seeing missing ITAM tables in your connector? We should be grabbing all available modules for your account. What outside of the following tables are you looking for?
- cmdb_ci_appl_itam
- cmdb_ci_endpoint_itam
- itam_asset_usage
- itam_ci_usage
- itam_licensing_resource_counts
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Thank you. I do see the tables for ITAM and am triggering a resync to include that data.
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Glad to hear it! Let me know if I can help with anything else.
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