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New Connector: NICE inContact - Contact Center

Not planned
Tim Young User

Love to have a connector for NICE inContact's Contact Center. It's a call center solution we use for phones calls with customers. Our customer focused teams would love to have that data in our warehouse to tie together with other customer experience metrics and KPIs.

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Comments

5 comments

Date Votes
  • Official comment
    Ray User

    Hi Tim - thanks for submitting this request! We don't have this planned at this time. We will continue to collect customer demand to justify the commitment to support & maintain a high-quality Fivetran connector. Every upvote on this request increases the case to build it! ☎️

  • Simon Tarr User

    Our business also uses Nice In Contact - would love to see this in Fivetran. Here's my +1 for its inclusion.

  • Paul Muller User

    I'd love to have this too.  

    Since using fivetran, we haven't had to write any data extraction code.  Its been great; but it looks like we may have to re-learn how to do it for InContact.

  • Daniel Gonzalez User

    Same here. We use NICE inContact CX One and we would love to have a Fivetran connector

  • Ben Oehler User

    We also use Nice for our phone system. A connector would be a huge benefit.