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Please support firstDone, lastDone, SLA fields in Kustomer "conversation" table integration.

Answered
Manoj Durisheti User

We need firstDone, lastDone, SLA fields in Kustomer "conversation" table. Could you please let me know when you would be able to support these fields and also any expected timeline for the release.

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  • Official comment
    Ray User

    Hi Manoj,

    Thanks for writing in! To track community interest in these improvements, we'll use this pre-existing thread. I'll go ahead and close this one.

    All the best,

    Ray Harris

    Product Manager, Sales & Customer Success Analytics