Skip to main content


Connector Improvement: Adjust Freshdesk API/ Webhook Usage Throttling

Please sign in to leave a comment.


1 comment

  • Official comment
    Ray User

    Hi Sara,

    Thank you for letting us know about this limitation. We rely on Webhooks to capture granular updates necessary for a high-quality history table. We are looking into an option to rely on the REST api when the webhook quota is inadequate and we'll update this thread once we have something available.