Connector Improvement: Netsuite 2 non-incremental tables - increase sync to 4x each day.
The Netsuite2 nexttransactionlinelink table is non-incremental and syncs twice a day. The problem is that it is syncing at 6am/pm EDT. This results in us getting, in practice, no syncs during our business day.
The sync at 6pm occurs after the close of business and captures during our day. Since we are closed overnight, the next sync, at 6am is capturing minimal data if any.
I would like to request that this table be upgraded to sync 4x each day. This change would allow one sync to occur in the middle of our day which would be a huge improvement.
I'm currently working with Rachna, on your support team and am opening this request on their suggestion.
Please let me know if you have any questions, or need additional information. Thank you.
-
Official comment
Hi Paul,
Apologies for the late response I'm the new PM for this connector. If you are still running into this issue you can adjust your sync schedule through our rest API (see here for more information on this specific problem). As you know we reimport the table two times a day based on Netsuite performance. If you ever trigger a resync of the table through the API, please ensure that the last sync has reached it's terminal state before triggering a re-sync. Hope that helps answer your question.
Frank
Please sign in to leave a comment.
Comments
1 comment