Connector Improvement: Gong Connector: Add Participants End Point
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The problem right now is the Gong connector doesn't have the participants end-point. This means that the data for who is participating in calls is only identifiable through a unique id. This limits business use cases because there is no ability to link to CRM data or run analysis on characteristics of speakers.
Essentially this connector will be barely useful unless there is a way to get the data that shows the emails of the participants.
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Official comment
Hi Ekateryna,
Thank you for trying our Gong connector. I'm looking at the Gong API docs right now and don't just see a participants end point.
One of the things we just added to the connector is additional tables that allow you to get at your Tracker and CRM information as well as a significant additional data for your calls. I'm hoping that the additional tables will meet your need.
for instance deal_crm_id is now available in MANUAL_CALL_ACCOUNT_DEAL table
User_id and User_email are now available in the CALL_INTERACTION table
the CALL_PARTIE table has been added and links to user_id and call_id
a series of CALL_TRACKER tables have been added.
Thank you so much and please let me know if the connector is still lacking.Alison
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