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Connector Improvement: Box | Add an option to disable recusion in Merge Mode

Answered
Charlie Snyder User

When trying to sync files from a Box directory with many subfolders the connector can hang during setup.  Please add a way to disable the recursive folder search.

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  • Official comment
    Alison Fivetranner

    Hi Charlie,

    I'm sorry to hear you are having intermittent issues with our Box connector in Merge mode.
    Have you raised a support ticket to ensure we can understand what is happening?
    I also wonder if using the regex might be a great way to target you connector and so limit the recursion that is causing issues.
    It love to understand more about the details of your case so we can figure out a great solution to resolving them.
    Best regards

    Alison