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Other: Provide documentation on all possible errors/warnings that could be generated in the console.

Tim Nickason User

I'm told that Fivetran currently does not provide documentation of the meaning of all error and warning messages which could be displayed in the console for various connector concerns.  I had to create a support ticket to get more information on such an event.   I understand that this might be a large job but it would be useful have this available.  An example of this would be Oracle DBMS which publishes a complete list of all know ORA- errors, warnings...etc.

Just a suggestion. 

Thanks

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Comments

4 comments

Date Votes
  • Lyndsey User

    Hi Tim, 

    Thanks for raising this. I wanted to understand more about this ask – when you created the support ticket, were you looking for the meaning of a specific error or warning? Or was this the point that you were looking for a full list of errors & warnings? 

    If you did have a complete list of errors and warnings, what you use that for? 

    The good news is that we are constantly reviewing and improving our error messaging in our effort to provide more visibility to our users and make the product more self-service, so this is really helpful feedback. 

    Best, 

    Lyndsey 

  • Tim Nickason User

    Hi Lyndsey,

    I was looking for the meaning of a specific error message but had there been a list of all errors/warnings (across all connector types..etc), I could have looked it up myself.   

    I recognize it would be a large effort to document all errors/warnings.  Just an idea

    Many software solution vendors will provide a complete list of a possible warnings/errors which often contains more info than what you might see in the log itself when the error happens.  

    Thanks

  • Lyndsey User

    Got it – the error message wasn't usable by itself, so you were trying to understand more. 

    This is definitely the direction of travel for us, so appreciate the support for it! 

  • Cody Powell User

    Would absolutely LOVE to see this for Fivetran as well as LDP.  So many items I could fix by simply looking up the error and determining a potential path for resolution myself.