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General

Troubleshooting

  • Duplicate data in warehouse after S3 file connector sync.
  • How do I address the "Duplicate custom field names" warnings on the dashboard?
  • How Do Re-imported Tables Count Towards MAR?
  • Is there a Redshift source connector?
  • Longer than expected historical or incremental syncs due to Priority-first Sync
  • What is the impact of Manual Sync on Scheduled Syncs?
See all 64 articles

FAQ

  • How does Fivetran's free trial work?
  • How does Fivetran's free use period for new connectors work?
  • [Fivetran IP] Whitelisting IPs based on region
  • [AWS Lambda] How is Fivetran State Handled?
  • Are Monthly Active Rows (MAR) counted for historical data in priority-first sync? 
  • Can you use the same SSH tunnel with multiple connectors? 
See all 114 articles

Announcements

  • Fivetran Production Upgrade - Feb 12, 2020, between the hours of 04:00 UTC and 08:00 UTC.
  • Support Service Level Agreement

Work in Progress

  • [Apple App Store] Connector failing or unable to connect with error message "HTTP 409 Conflict"
  • How to change the Destination/Warehouse name?
  • [SQL Server ] Data Type Inconsistency on "Datetime"
  • How do I get access to connectors in Private Preview?
  • [Fivetran Log] Where do I check the Schema Changes displayed on the dashboard?
  • [Stripe] Connector failing with invalid_request_error: "Having the ‘rak_event_read’ permission would allow this request to continue"
See all 28 articles
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