Freshdesk Setup Guide

Follow our setup guide to connect Freshdesk to Fivetran.

Prerequisiteslink

To connect Freshdesk to Fivetran, you need:

• A Freshdesk account with active subscription.
• An account with owner/admin privileges.

Setup instructionslink

To authorize Fivetran to connect to your Freshdesk app, follow these instructions:

Find subdomainlink

Find your subdomain in your Freshdesk URL. For example, if your URL is https://fivetran.freshdesk.com, then your subdomain is fivetran.

Find API Keylink

1. Go to your Freshdesk dashboard (for example, https://yoursubdomain.freshdesk.com/helpdesk).

2. Click on your profile image in the top right corner, then select Profile settings.

   

3. In the Profile settings page, find your API Key on the right side of the page and make a note of it. You will need it to configure Fivetran.

   

Finish Fivetran Configurationlink

1. Enter your chosen destination schema name in the connector setup form.
2. Enter your subdomain that you found in Step 1
3. Enter your API key that you found in Step 2.
4. Click Next. Fivetran will take it from here and sync data from your Freshdesk account.

Related Contentlink

description Connector Overview

account_tree Schema Information

assignment Release Notes

settings API Connector Configuration

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