Follow our setup guide to connect Freshdesk to Fivetran.
Prerequisiteslink
To connect Freshdesk to Fivetran, you need:
- A Freshdesk account with active subscription.
- An account with owner/admin privileges.
Setup instructionslink
To authorize Fivetran to connect to your Freshdesk app, follow these instructions:
Find subdomainlink
Find your subdomain in your Freshdesk URL. For example, if your URL is https://fivetran.freshdesk.com
, then your subdomain is fivetran
.
Find API Keylink
-
Go to your Freshdesk dashboard (for example,
https://yoursubdomain.freshdesk.com/helpdesk
). -
Click on your profile image in the top right corner, then select Profile settings.
-
In the Profile settings page, find your API Key on the right side of the page and make a note of it. You will need it to configure Fivetran.
Finish Fivetran Configurationlink
- Enter your chosen destination schema name in the connector setup form.
- Enter your subdomain that you found in Step 1
- Enter your API key that you found in Step 2.
- Click Next. Fivetran will take it from here and sync data from your Freshdesk account.
Related Contentlink
description Connector Overview
account_tree Schema Information
settings API Connector Configuration