Connector Data: Missing Breakdowns, Fields, or Reports

Scenario

You are using one of Fivetran’s application connectors and notice that we aren’t leveraging specific data; not in the sense that there are nulls fields in your destination—but rather that Fivetran does not gather this information at all or is not present in our ERDs. 

This data is important for your stakeholders to have the best information they require for reporting or building out applications.

Fivetran Recommendation

Search the available documentation on the source website pointing to this specific data endpoint and pass that onto your Sales Engineer or Technical Success Manager. 

Please also include the following info:

• Business requirements of the data: impact, scope, number of business units or customers affected 

From there, our team will work with Product and Engineering to gather any timelines associated with these feature improvements and if there are any immediate workarounds.

Fivetran is continuously working to improve its connectors and we greatly welcome your feedback.

Considerations

You can check for the specific ERD (Entity Relationship Diagram) in the corresponding "Schema Information" section of the connector's docs. Example for HubSpot.