Question
Why is the Conversation ID not marked as fivetran_deleted=true
in the warehouse even though they aren't present in the Kustomer.
Environment
Connector: Kustomer
Answer
It would depend on how the conversation was deleted.
- If you delete the conversation from the UI, this data will be available on the conversation events API call , so we will mark it as fivetran_deleted=true
- If you delete the conversation via API, this conversation and the associated events will be hard-deleted and inaccessible via the API, so we will not be able to mark it as fivetran_deleted=true
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