Question

Why is my connector syncing for 6 hours every day after triggering a historical re-sync?

Environment

Connector: Zendesk

Answer

Zendesk connector now supports priority-first sync. During the initial sync, we fetch your most recent data to the warehouse.  In each subsequent sync, we fetch your historical data in small increments as part of backward sync. Read more about how Priority First Sync works here 

Cause

The backward sync duration is 6 hours.