Issue

When configuring a Database connector, the source is configured to use a connection using TLS. You must confirm the certificates can be trusted for Fivetran.

Environment

Database connectors

Resolution

There are two valid solutions:

• Trust the root Certificate Authority (CA)
• or pin to a particular leaf certificate to confirm these certificates can be trusted.

Cause

You can see in the image attached above, the two certificates are at different indentation. This indicates one is nested or linked to another.

In this specific case, the first one is the root CA (Certification Authority), and the second is the leaf. Any of them can be marked and confirmed as trustworthy to finish setting up the connector.