Why am I missing event data for two events that triggered simultaneously?
The connector is not able to identify two events separately if they are triggered at the same.
The connector is not able to identify two events separately if they are triggered at the same time. Iterable is working on this as a feature request on their end and as soon as they have a solution, we will be able to support this use-case as well.
We use the event_name, campaign_id, created_at, and email columns of the events to generate the hash identifier. However, these four fields cannot uniquely identify a record because Iterable doesn't support timestamps with milliseconds precision.