Question
Why is the connector not loading data from my organization?
Fivetran does not pull the organization's repositories and no schema is created in the destination after setting up your Github connector.
Environment
Connector: Github
Answer
- Log in to Github
- Click Settings
- Click Third-party access
- Click Grant access
Note: When Fivetran has access you should see Approved for the Fivetran app as seen below.
- Complete manual sync of your Github connector in Fivetran's Dashboard.
Cause
When authorizing your account in Fivetran, you are taken to a Github page that asks for your permission to access the account. This screen also includes the option to authorize specific organizations, allowing you to authorize with a single user for different organizations. If you did not grant authorization to the specific organization you are expecting to see, you can come across the described issue.
