The following warning appears on the Fivetran dashboard: Duplicate custom field names.
To resolve this error, please follow the steps below:
- Rename one of the duplicate fields in Jira to be unique so that Fivetran is able to write them to the warehouse. For example,
Actual Resultcould be renamed as
- After renaming the duplicate field, run a historical resync on the connector to back-fill the data for the renamed column.
- Delete one of the duplicate fields in Jira if it is not needed.
- In Fivetran, from the top, right-hand side of the screen, click Dismiss Warning.
This happens when there is more than one column with the same name. These columns are read as duplicates as a result of the Fivetran naming conventions . For example :
Actual Result and
Actual result will be read as
actual_result after the naming conventions. When this happens, the fields will be skipped from the sync.