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[Apple App Store] Itunes Connect failing setup test with error "Cannot fetch id from phone number: +******** from content ...."

  • Updated
Rory Fivetranner

Question

Itunes Connect failing setup test with error message "Cannot fetch id from phone number: +******** from content ....". How can this be resolved? 

Environment

Apple App Store - Itunes Connect

Answer

Please reach out to Fivetran Support to gain help in resolving this. They will provide setup steps and a Verification code for registering a phone number with Apple. 

Cause

The Phone number has been removed or Password changed on the Apple side. A new verification code needs to be generated and this can only be retrieved from the Fivetran backend. 

 

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