Fivetran Inc. (“Fivetran”) uses certain subprocessors to assist it in providing the Fivetran Services as described in the Terms of Service (“TOS”). Defined terms used herein shall have the same meaning as defined in the TOS.
What is a Subprocessor?link
A subprocessor is a third-party data processor engaged by Fivetran, including entities from within the Fivetran Group, who has or potentially will have access to or process Customer Data (which may contain personal data). Fivetran engages different types of subprocessors to perform various functions as explained in the tables below. Fivetran refers to third parties that do not have access to or process Service Data but who are otherwise used to provide the Services as “subcontractors” and not subprocessors.
Affiliates
Fivetran Inc. maintains affiliate companies in countries where our full time employees work. Each of these affiliate companies are comprised of full members of the Fivetran team who contribute from outside the United States.
| Name | Nature of Processing | Territory(ies) |
|---|---|---|
| Fivetran Data Pipeline, Limited | Fivetran affiliate company | Ireland |
| Fivetran India Pvt. Limited | Fivetran affiliate company | India |
| Fivetran Kaluga Branch | Branch Office of Fivetran Inc. in Kaluga | Russia |
| Fivetran UK Limited | Fivetran affiliate company | United Kingdom |
| Fivetran Data Australia Pty Ltd | Fivetran affiliate company | Australia |
Pipeline Data Subprocessors
These are subprocessors who have access to Fivetran production systems and data by virtue of the services they provide.
| Name | Nature of Processing | Territory(ies) |
|---|---|---|
| Amazon, Inc. | AWS hosting environment for Supplier services | United States |
| Google, Inc. | Google Cloud hosting environment for Supplier services | Global |
| Microsoft, Inc. | Azure hosting environment for Supplier services | United States |
| Okta, Inc. | Authentication and authorization for Fivetran employees | Global |
Fivetran Customer Information
These are subprocessors who may have access to PII (such as full name, email, and billing information) related to active Fivetran customers or potential customers, but have no access to connector data.
| Name | Nature of Processing | Territory(ies) |
|---|---|---|
| Salesforce, Inc. | Chat support for services; CRM for Supplier’s business | Global |
| Marketo, Inc. | Tool used to conduct email marketing activities | Global |
| SalesLoft, Inc. | Tool used to conduct email marketing activities | Global |
| Stripe, Inc. | Credit card payments | Global |