July 2022link
We have expanded the Create a Connector and Modify a Connector endpoints of our REST API. Now you can authorize the Intercom connector by adding the auth section to payloads.
June 2022link
We now re-import the COMPANY_HISTORY and COMPANY_TAG_HISTORY tables once a week. Previously, we re-imported the COMPANY_HISTORY and COMPANY_TAG_HISTORY tables once a day.
We are gradually rolling out the new feature to all existing connectors.
March 2021link
For all new Intercom connectors created after March 1, we will capture webhook events through the endpoint registered in our OAuth app. This change makes it simpler and faster to set up an Intercom connector. For existing Intercom connectors, we will continue to capture webhook events through the Fivetan endpoint you registered in Intercom during setup.
January 2021link
We have released pre-built, dbt Core-compatible data models for Intercom. Find the models in Fivetran’s dbt hub or data models documentation. Learn more about our dbt Core integration in our Transformations for dbt Core documentation*.
* dbt Core is a trademark of dbt Labs, Inc. All rights therein are reserved to dbt Labs, Inc. Fivetran Transformations is not a product or service of or endorsed by dbt Labs, Inc.
July 2020link
We now support Intercom REST API V2.0.
April 2020link
You can now configure your Intercom connector using the Fivetran REST API. This feature is in BETA and is available only for Standard and Enterprise accounts.
November 2018link
We have released a new version of the Intercom connector, now with an improved schema. You can find additional information in our Intercom documentation.
Thanks to leveraging Intercom webhooks, we now support the delete function in the following tables:
USER_HISTORYLEAD_HISTORYADMINTEAMSEGMENT_HISTORYTAG
July 2018link
We have added the conversation_rating field to the CONVERSATION table.
May 2018link
We have added three new fields to the COMPANY table - size, website, and industry.