Help Scout is help desk software with email-based customer support. Read more about Help Scout in this post on the Fivetran blog. The post includes a SQL query to calculate average customer resolution times.
|Data blocking||check||Column level|
|History||check||All tables except
|Fivetran data models|
Follow our step-by-step Help Scout setup guide to connect Help Scout with your destination using Fivetran connectors.
This schema applies to all Help Scout connectors.
Fivetran cannot currently detect deleted conversations. After deletion of any conversation, the API endpoint still gives the conversation details with the
published state as opposed to