Question

You created a connector two weeks ago and you receive an email saying the free trial completed even though you are a customer and have full access to all features

Environment

Fivetran Dashboard

Answer

We recently launched a 14 day free trial for all connectors for all users of Fivetran.

This means that any new connector that you create will first undergo a 14-day consumption-free trial in which period you can understand how MAR and credits are consumed for this connector.